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Over 73% of Australian and New Zealand residents live in a council powered by TechnologyOne software. OneCouncil supports the day-to-day operations and strategic requirements of local governments with a single, integrated solution.

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Local Government Digital Transformation: A Practical Guide to Value Realisation

How do councils define, measure, and realise the value of digital transformation?

For many councils, the case for digital transformation is made before go-live. The harder question comes after: how do you define, measure, and communicate the value it delivers?

TechnologyOne IBRS Local Government Digital Transformation Report

Commissioned by TechnologyOne and independently authored by Dr Joe Sweeney of Intelligent Business Research Services (IBRS), this report - A Practical Guide to Value Realisation - draws on real-world council examples and independent research.

It helps local government organisations articulate and prove the tangible benefits of digital transformation across finance, operations, and community outcomes.

Alongside the report, you will receive a suite of practical tools to put value realisation into practice, including a Value Realisation Maturity Model, a Benefits and Value Register, an ROI Calculator, a Readiness Checklist, and more.

Watch the webinar for a high-level introduction to the report.

In this report:

  • Why councils consistently fail to measure and communicate the value of digital transformation after go-live, and the structural patterns behind it.
  • The Local Government Continuous Digital Transformation (CDT) Framework: a practical, iterative approach to value realisation built from real council experience.
  • Concrete examples of realised benefits, including month-end close times cut from 22 weeks to two weeks and development approvals processed 47% faster.

Download the full report and toolkit

Complete the form below to receive instant access.

Having trouble downloading?
If you experience any issues downloading the toolkit, or your council’s security settings block ZIP files, please contact your TechnologyOne representative, who can provide an alternative download option.