
Curtin University
Curtin University moved from on-premise to Software as a Service (SaaS), building on an almost 30-year partnership with TechnologyOne
Case study highlights
- One enhanced experience across all campuses
- 360-degree view of
the student - Scalable for high volume reporting periods
Challenge
Curtin University is ranked in the top 1 per cent of universities globally (ARWU 2020), and is Western Australia’s most preferred university. Curtin has campuses in Perth, Kalgoorlie, Dubai, Malaysia, Mauritius and Singapore and has partnerships with more than 90 institutions worldwide.
Signing on as TechnologyOne’s first education customer in 1990 to co-develop Student Management, Curtin University has been running its operations on-premise for the past 23 years.
“There were a few key drivers that prompted us to move to SaaS. As part of our ongoing business evolution, we identified that we needed to be working on the latest platform because of the new TCSI reporting requirements,” said Michele Poepjes, Director Business Operations and Student Systems.
TCSI is a joint project of the Department of Education and the Department of Human Services (DHS) to transform how student information is collected.
“The vision of Student Services is to provide our students and staff with a seamless experience that will enable them to complete administrative activities from any device, at any time, anywhere in the world.
“While we knew we had the student management systems in place with TechnologyOne, the next step was looking at our baseline technical infrastructure to become more flexible and agile, and we knew that an on-premise environment was unsustainable in the long term,” said Poepjes.
Solution
Curtin University signed a 10-year SaaS agreement with TechnologyOne to digitally transform its administrative and student management processes for more than 56,000 students and 4,000 staff.
Outcome
“The move to SaaS presented Curtin with opportunities to adopt new technology and look at ways to integrate many of our services and systems, while also building a foundation for a consolidated 360-degree view of the student," said Chief Student Services Officer, Neville Hiscox.
Poepjes added, “It also enables us to accelerate the ongoing digitisation of our services, making full use of Ci Anywhere, and to grow our global marketplace and provide one Curtin experience across all of our campuses.”

The vision of Student Services is to provide our students and staff with a seamless experience that will enable them to complete administrative activities from any device, at any time, anywhere in the world.
Curtin University's perspective
With a previously unwieldy and time-consuming process in place to manage class registrations, Curtin has now been able to test the system under heavy load. “We had 520 registrations a minute during the first hour, and within the first few days had 96,567 successful registrations in total,” said Leah Bromilow, Manager, Student Systems.
“From the financial side of things, the scalability of the system is important, for reporting periods like year-end where we have a high number of processes going through the system,” said Thomas Griebel, Manager for Finance Business Improvement.
“We get more firepower, because it’s a platform which is scalable and maintained in the cloud, as opposed to being restricted to servers which are on-premise.”
Hiscox added, “TechnologyOne is not just a reliable technology partner, but a partner for the future that's looking to SaaS and other modern technologies to support the student experience. It's terrific to have a partner that’s based locally and actually understands the environment we operate in.”
“We want to provide the ability for our students and staff members to be able to access cutting edge technology at any time from any device at any place. And that's certainly one of the mantras that TechnologyOne lives by.”
About Curtin University
Curtin is a leading Australian university with campuses in Western Australia, Dubai, Malaysia, Mauritius & Singapore offering undergrad, postgrad & research opportunities.
Take a closer look at OneEducation
Corporate Performance Management
A complete approach to managing enterprise budgeting, performance planning, business analytics and more.Learn moreEnterprise Asset Management
Make informed decisions about asset investment and optimise long term plans.Learn moreEnterprise Content Management
Capture, store, access and manage your business documents from a single location.Learn moreFinancials
Capture all financial information in a single place, providing powerful dynamic reporting and enquiries for real-time decision making.Learn moreHuman Resources & Payroll
Manage the entire employee lifecycle from recruitment to off-boarding.Learn moreSupply Chain Management
Manage procurement of goods and services across multiple locations from quote request to payment.Learn moreSpatial
Easily visualise and analyse geographic information through a web-based enterprise GIS viewing application.Learn moreStudent Management
Manage the entire student lifecycle through a solution that meets the unique needs of tertiary educators.Learn moreTimetabling & Scheduling
Optimise timetabling, resource booking and exam scheduling to deliver an enhanced student experience.Learn more
Resources
-
Article26 Mar 2025
Eight benefits of an integrated HR and payroll solution
Discover how an integrated HR and payroll solution can improve efficiency, ensure compliance, and enhance workforce management. Learn the key benefits today.Product
-
Education Media release19 Nov 2024
Chester joins the SaaS revolution to deliver outstanding student experience
The University of Chester is accelerating its digital transformation to futureproof operations and enhance the learning experience for its 15,000 students. -
Education Media release18 Nov 2024
Time for change as University of Staffordshire moves timetables to SaaS
University of Staffordshire is digitally transforming to provide students and staff with real-time updates to timetables and room bookings by moving to SaaS T&S
Looking for more resources?
Check out all 90 Education resources.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
Get in touch