New South Wales’ largest council, Central Coast Council, is taking a major leap forward in its financial sustainability roadmap and leapfrog to a new generation of digital services for residents, replacing its fragmented IT system with TechnologyOne’s modern, unified OneCouncil solution.

The new, all Australia system is forecast to deliver $4.2M in savings over the 10-year contract.

On top of these savings, the productivity benefits of modern business systems integrating financial management, assets management, staff and payroll systems and a platform to deliver modern digital services to residents will transform both the Council’s budget and the lives of Central Coast residents.

The decision to consolidate and replace legacy systems has been driven by the Council’s successful Financial Recovery Plan and confidence in its long-term Financial Sustainability Strategy. By transforming its current operations, Central Coast Council will reduce total cost of ownership, enhance governance and generate a single source of truth, enabling the Council to make data-driven decisions that support its vision for an efficient future.

Following, Central Coast Council was created by the merger of Gosford City Council and Wyong Shire Council in 2016. It is home to more than 346,000 residents in the state’s fastest-growing transport corridor. After operating for almost 10 years with a patchwork of on-premises solutions, the Council has selected TechnologyOne to future-proof its entire back-office IT system with one integrated platform, OneCouncil.

Specifically designed and built in Australian for local government, OneCouncil streamlines and automates everyday operations including Finance, Human Resources and Payroll, Enterprise Asset Management and Property & Rating. Central Coast Council will also benefit from TechnologyOne’s modern Digital Experience Platform, DxP LG, a customer-centric solution designed to enhance digital interactions between councils and their communities.

TechnologyOne will take responsibility for delivering the complete solution - including implementation, operation and support - a single annual fee underpinned by TechnologyOne’s pioneering SaaS+ model, removing the risk of cost or time blowouts.

Ben Malpass, Executive Vice President for Local Government at TechnologyOne said, “Central Coast Council’s vision for the future is testament to its resilience and commitment to its residents. Councils are under pressure to make resources work harder, without compromising service or safety, which is why most metropolitan and regional Councils in New South Wales are now using or planning to transform to TechnologyOne. By adopting our SaaS+ model, Central Coast Council will benefit from faster go-live, without the risk of unexpected costs or complex implementations, enabling them to focus on the journey ahead.”