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The City of Canada Bay has become the latest Australian council to invest in TechnologyOne’s Plus, advancing its digital transformation program and helping deliver smarter, more connected services for its community.

As the City of Canada Bay looks to the future, the council is modernising its operations to meet shifting community needs. To support this, the council has invested in TechnologyOne's AI-powered Plus platform, enabling employees to access information faster, streamline everyday work and make more informed decisions.

Powered by Agentic AI, TechnologyOne’s Plus brings intelligence across the entire enterprise, enabling councils to work more efficiently, uncover insights and deliver better outcomes for their communities.

City of Canada Bay Chief Digital and Information Officer John Mantzios said the council views Plus as a strategic investment in the future of service delivery.

Community expectations continue to evolve, and TechnologyOne’s Plus will centralise data from across our organisation, providing a single source of trusted information and actionable insights. Importantly, it will empower our people to work smarter, respond faster and continue delivering high-quality services to our residents.

With Plus, we're investing in better way of working. We're excited about this opportunity to evolve the way we operate. By putting the right information at our people's fingertips, Plus will reduce time spent searching for answers and allow teams to focus on delivering for our community.

The investment builds on the council's long-standing partnership with TechnologyOne. Over the past decade, the City of Canada Bay has strengthened its records management, governance, enterprise applications and customer experience capabilities, with Plus now representing the next phase of its digital transformation journey.

TechnologyOne Executive Vice President, Local Government, Ben Malpass, said City of Canada Bay's commitment to innovation made it a natural fit as an early adopter of Plus.

Plus turns council data into actions and insights, allowing staff to make smarter decisions by streamlining and automating everyday tasks and efficiencies. It does this by bringing information, knowledge and processes together through a simple conversation. The City of Canada Bay continues to lead in digital innovation, and we could not be more excited to be working with them to see how they can leverage Plus to drive productivity across council process.

The City of Canada Bay is the 3rd largest Council in NSW and 6th in Australia. Canada Bay joins a growing community of organisations adopting TechnologyOne's Plus, becoming the 5th local government customer in New South Wales to invest in the platform.

Media contact

Lauren Blank
General Manager Public Relations
M: +61 473 004 744
lauren.blank@technology1.com

About TechnologyOne

TechnologyOne (ASX: TNE) is Australia's largest enterprise Software as a Service (SaaS) company and one of Australia's top 100 ASX-listed companies, with offices across six countries. Our enterprise SaaS solution transforms business and makes life simple for our community by providing powerful, deeply integrated enterprise software that is incredibly easy to use. Over 1,300 leading corporations, government departments and statutory authorities are powered by our software.

Our global SaaS solution provides deep functionality for the markets we serve: local government, government, education, health and community services, asset intensive industries and financial services. For these markets we invest significant funds each year in R&D. We also take complete responsibility to market, sell, implement, support and run our solutions for our customers, which reduce time, cost and risk.

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