16 April 2026

Glenorchy’s new digital transformation fuelled by Australian Innovation

Glenorchy City Council is embracing Australian-made innovation to support a generational digital uplift that will drive social, cultural and economic benefits for its 50,000 plus residents.

After nearly 20 years partnering with local Software-as-a-Service (SaaS) provider TechnologyOne, the Council reviewed its options, including overseas technologies, but concluded the best solution remained the fully integrated, home-grown alternative.

Glenorchy City Council selected TechnologyOne’s unique SaaS+ offering to rapidly deploy the next generation OneCouncil platform, providing staff with business-critical tools including reliable reporting, budgeting and forecasting insights to efficiently manage and deliver $1.5 billion of development.

SaaS+ delivers the benefits of new technology faster through a commercial model that removes traditional upfront implementation fees and reduces the risk of time and cost blowouts often seen in digital transformation.

OneCouncil brings together finance, property and compliance, human resources and payroll, and document management into one integrated system, removing the silos that have historically challenged local government administrations.

Residents can expect easier access to services and faster response times. For Council staff, it provides accurate, real-time data to support evidence-based decision making.

Emilio Reale, Chief Executive Officer at Glenorchy City Council said, “for our community, this digital uplift means better value from every ratepayer dollar. By operating more efficiently, we can reduce administrative costs, avoid expensive system failures, and focus resources where they matter most — delivering reliable services and supporting Glenorchy’s long‑term growth.”

The digital uplift demonstrates that local councils can balance financial sustainability and economic growth without compromising on customer experience or reducing services.

Ben Malpass, EVP for Local Government at TechnologyOne, said, “In today’s economic climate, every dollar counts. By avoiding the hidden costs of generic non-industry specific technology providers and investing in proven local solutions, councils can protect their budgets while delivering better services for their communities. We are thrilled to continue our partnership with Glenorchy Council and support them as they embark on the next chapter of their digital transformation.”

More than 73 per cent of Australian and New Zealand residents live in a council powered by TechnologyOne software. TechnologyOne's purpose-built OneCouncil SaaS ERP solution helps local governments modernise, adapt to the evolving landscape, and do more with less.