12 January 2026

Lutheran Homes Group Embarks on Digital Transformation After 100 Years of Care

Lutheran Homes Group (LHG), a not-for-profit provider of home and community support, retirement living, and residential care, has selected TechnologyOne’s enterprise resource planning (ERP) platform to deliver organisation-wide benefits. This move empowers over 3,500 staff to focus on the highest quality of care.

LHG, which has provided aged care services for 100 years, was driven by the need to remain at the forefront of technology, support sustainability and compliance.

The modernisation of LHG’s back-office capabilities will span Financials, Supply Chain Management, Enterprise Asset Management, HR & Payroll, and more - establishing a single source of truth and real-time visibility. This transformation will deliver cost savings, reduce administrative burden, and enable rapid auditability.

By opting for TechnologyOne’s unique all-inclusive SaaS+ delivery model, the aged care provider ensures TechnologyOne takes responsibility for delivering the ERP solution—including implementation, operation, and support - for a single annual fee. This approach transforms software projects to minimise the risk of cost or time blowouts.

TechnologyOne’s Australian-made SaaS solution suite not only enables LHG to meet the unique and responsive needs of Australia’s aged care sector, but future-proofs the organisation for growth through acquisition, ensuring instant scalability and the sustainable continuation of high-quality care.

Kristian Roocke, Chief Operating Officer at Lutheran Homes Group, said, “As the organisation’s scale and complexity increased, it became evident that our existing digital architecture no longer adequately supported our strategic objectives. There was a clear requirement to modernise and consolidate core systems to improve efficiency, resilience, and governance. In parallel, heightened regulatory and legislative obligations underscored the need for a technology partner with proven sector expertise and a strong compliance capability. The decision to implement TechnologyOne’s SaaS+ ERP platform addresses these requirements, providing fit-for-purpose functionality, industry alignment, and long-term cost certainty. Key considerations for our organisation in a not-for-profit context.”

Stuart MacDonald, Chief Operating Officer at TechnologyOne, added, “Lutheran Homes Group has delivered life-changing services and peace of mind to communities for an incredible 100 years, which is why it’s so important they selected a technology partner who will help preserve that reputation.”

“As a proud Australian ERP provider, we’ve had to innovate to compete against multinational vendors from around the world. That’s why it’s a milestone moment when we are chosen by another proud Australian organisation. We look forward to guiding the Lutheran Homes Group team through the next chapter of their journey - with the level of expertise only found at home,” said Stuart.