19 January 2026

Melton City Council Goes Live with TechnologyOne’s SaaS+ ERP

Melton City Council and TechnologyOne have achieved a major milestone, going live with phase one of its SaaS+ OneCouncil project.

As one of Australia’s fastest-growing regions, Melton City Council faces increasing demand for efficient, accessible services. This move represents a significant push to deliver on time and on budget, ensuring the council can meet the needs of its rapidly growing community of more than 200,000 residents in Melbourne’s west.

Melton City Council transitioned to TechnologyOne’s OneCouncil SaaS+ platform to future-ready its operations and deliver tangible benefits to residents. The transformation positions Council to meet the needs of a growing population while maintaining high standards of governance and accountability.

Over 1,000 staff are now using the platform, with phase one delivering core modules including Financials, Supply Chain, Budgeting, Performance Management, HR, Payroll, and Content Management. Enterprise Asset Management and Spatial goes live later this month, followed by Property & Rating, DXP LG, and more.

Roslyn Wai, Chief Executive Officer at Melton City Council, said, “This project is about more than technology—it’s about people. Our residents expect efficient, transparent services, and OneCouncil helps us deliver exactly that. It gives our staff the tools to work smarter and respond faster, which means better outcomes for the entire Melton community.”

Ben Malpass, Executive Vice President for Local Government at TechnologyOne, said, “Melton City Council is setting the standard for digital transformation in local government by adopting TechnologyOne’s full suite of products. The Council is future-proofing its operations and ensuring resilience, scalability, and improved service delivery for years to come.”

Ben added, “This reflects the strength of our 20-year partnership and commitment to innovation. With OneCouncil SaaS+, Melton is creating smarter, more connected resident experiences.”

The transformation positions Melton City Council as a leader in innovation, leveraging TechnologyOne’s SaaS+ platform to streamline operations, reduce manual processes, and consolidate systems. This enables Council to focus on supporting community growth and enhancing quality of life.