Australia’s largest enterprise software leader TechnologyOne, has been named Australian Financial Review (AFR) Customer Champion Leader 2025 in the Established B2B category, underscoring its relentless focus on customers and innovation.

The award recognises TechnologyOne’s “Power of One” model, which integrates all aspects of its software – from development to support – into a single point of accountability. Judges praised TechnologyOne’s pioneering SaaS+ model, which removes complexity and risk with a single fixed fee, setting a new benchmark for enterprise software delivery.

TechnologyOne reinvests 20-25% of its revenue into research and development annually, delivering solutions that are simpler, smarter, and faster for customers across local government, higher education, government, health and community services, and financial services. The AFR panel highlighted the company’s ability to deliver measurable outcomes and long-term value for both customers and shareholders.

Edward Chung, Chief Executive Officer at TechnologyOne said, “This award proves what we have always believed – customers are our true north. We build deep partnerships and create solutions our customers can’t live without. Their trust inspires every decision we make, and when our customers win, we all win. On behalf of the entire TechnologyOne team, thanks to our customers for their confidence – this award belongs to them.”

“Since day one, deep partnerships, smarter solutions, faster innovation, and being customer-driven have been our identity. We actively co-develop solutions with customers to respond to challenges within their industries. Recently, when the Federal Government introduced the Commonwealth Prac Payments requirement for Australian universities, we created a fit-for-purpose solution ahead of the 1 July deadline, for free, at no cost. Meeting the higher education sector’s needs at speed was key.”

“With a customer retention rate above 99%, our partnerships build trust, drive real value, and differentiate us in the market,” Ed added.

TechnologyOne continues to be recognised as both a customer champion and employer of choice, recently named by LinkedIn as a Top Company to Grow Your Career in 2025.