Enterprise Content Management
Consolidate and centralise the storage of all your business documents, enabling frictionless content search and retrieval.
Manage information assets throughout their lifecycle, from creation to disposal, to accelerate your processes with documents and records effortlessly funnelled into your central repository.
AI-enabled integrations that transform document management and discovery
Available in 26A
TechnologyOne’s AI-enabled features are built into Enterprise Content Management to make information easier to find, classify, and manage.
Each feature is ready to use on the latest version of our software.
Intelligent Content Classification
Automatically understands and categorises documents during upload, linking content to business context without manual intervention — improving accuracy and compliance.
Natural Language Search
Allows users to search vast document repositories using everyday language.
Delivers faster, context-aware results and concise summaries to improve productivity.
All AI-enabled features are underpinned by TechnologyOne’s ISO 42001:2023 certification, delivering innovation with the highest standards of trust and security.

Business processes in Enterprise Content Management
Business Processes are the sequence of activities performed to achieve a desired outcome that are supported within TechnologyOne solutions. Business Processes have been grouped into a hierarchical Business Process Framework.
Modules in Enterprise Content Management
Modules are functional areas within TechnologyOne products, designed to address specific operational needs of an organisation. Providing the necessary tools to manage tasks within their functional areas, modules can be configured to suit the requirements of an organsiation. Seamlessly integrating with other TechnologyOne modules ensure efficient operations across functions.
- App Builder for ECM
- BPA Forms for ECM
- Business Analytics for ECM
- DocOne for ECM
- ECM Core
- ECM Sharepoint Connector
- ECM Web Services
- ETL for ECM
- Interactions & Correspondence for ECM
- XLOne Reporting for ECM
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The SaaS platform you can trust
There has been a 23% increase in cyber attacks since transitioning to remote work. Our global SaaS ERP solution delivers the highest security and privacy measures to keep your data safe.
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Frequently asked questions (FAQs): Enterprise Content Management
Learn more about our Enterprise Content Management product and other solutions by reading some of our FAQs below.
Enterprise Content Management (ECM) is a TechnologyOne product for securely storing, managing, and retrieving documents and records across an organisation.
Effective content management reduces reliance on paper, enhances data security, supports compliance and improves access to critical information for staff and customers.
Enterprise Content Management is suitable for any industry managing large volumes of records and documents, particularly local councils, government departments and education providers.
Enterprise Content Management helps organisations move away from paper-based processes by digitising records, automating workflows and making content easily accessible from any device, supporting a more agile and responsive organisation.
Enterprise Content Management can manage a wide range of content including policies, contracts, forms, correspondence, invoices, planning documents and customer submissions.
Enterprise Content Management ensures compliance through secure access controls, retention rules, version histories, and complete audit trails, helping meet regulatory and internal governance standards.
Yes. Enterprise Content Management can be fully integrated with TechnologyOne’s suite of products including Financials, HRP, Property & Rating and Student Management, providing content in context wherever it’s needed.
Yes, Enterprise Content Management is suitable for remote and hybrid work. Enterprise Content Management is a SaaS product and accessible on any device, making it easy for staff to search, share and collaborate on documents from any location.
SaaS+ is TechnologyOne’s all-inclusive offering, specifically tailored for the industries we serve. With SaaS+, implementation, support, and upgrade costs are included, with TechnologyOne taking full ownership of the outcome of the solution experience, not just the software.
For more details, visit the SaaS+ information page .
ERP (Enterprise Resource Planning) software is a system that integrates and manages core business processes such as finance, human resources, supply chain, and customer relationship management into a single platform.